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Elements and Performance Criteria

  1. Provide support in a chronic disease self management context
  2. Support client in a holistic manner
  3. Provide support as part of a coordinated service approach

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include understanding of

Own work role and responsibilities

Basic understanding of chronic diseases in relation to the impact on maintaining health and well being

Some of the more common chronic diseases including

Asthma

Cancer

Cardio vascular diseases

Chronic obstructive pulmonary disease

Diabetes

Haemoglobin disorders

HIVAIDS

Mental illness including depression

Musculoskeletal disorders

Obesity

Osteoarthritis rheumatoid arthritis

Physical disabilities

Stroke

Viral hepatitis Hepatitis C and Hepatitis B

Understanding the Continuum of Chronic Disease

Understanding of models of chronic disease self management including Stanford and Wagner

Understanding of World Health Organisation model of chronic disease

Life variables that have an impact on health and well being

Social emotional physical psychological and financial impacts of chronic disease

Strategies to support the maintenance of positive life roles

Strategies that enable the change of client behaviour over time

Strategies that prevent chronic disease

Stages of change to establish readiness for attitudinal and behavioural change

How to communicate effectively with a person with a chronic disease

Possible impact on family dynamics as a result of a chronic disease

Principles practices and relevance of client focused practice in chronic disease self management

Occupational health and safety OHS risk assessment and risk management relevant to the job role

Essential skills

It is critical that the candidate demonstrate the ability to

Follow organisation policies and protocols

Support a client to identify options across a range of variables such as support and service requirements access requirements lifestyle options

Observe changes in a clients condition andor well being and report to appropriate health professional

Use facilitation skills to foster client focused and strengthsbased practice

Liaise and report appropriately to supervisor andor health professionals

Adhere to own work role and responsibilities

Identify and respond to risks associated with providing personal care

Use appropriate communication strategies and tools

Follow the relevant OHS guidelines

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Apply reading and writing skills required to fulfil work role in a safe manner and as specified by the organisationservice

this requires a level of skill that enables the worker to follow workrelated instructions and directions and the ability to seek clarification and comments from supervisors clients and colleagues

industry work roles will require workers to possess a literacy level that will enable them to interpret international safety signs read clients service delivery plans make notations in clients records and complete workplace forms and records

Apply oral communication skills required to fulfil work role in a safe manner and as specified by the organisation

this requires a level of skill that enables the worker to follow workrelated instructions and directions and the ability to seek clarification and comments from supervisors clients and colleagues

industry work roles will require workers to possess oral communication skills that will enable them to ask questions clarify understanding recognise and interpret nonverbal cues provide information and express encouragement

Apply numeracy skills required to fulfil work role in a safe manner and as specified by the organisation

industry work roles will require workers to be able to perform basic mathematical functions such as addition and subtraction up to three digit numbers and multiplication and division of single and doubledigit numbers

Apply basic problem solving skills to resolve problems of limited difficulty within organisation protocols

Work effectively with clients colleagues and supervisors

Demonstrate safe and effective use of workplace technology in line with OHS guidelines

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

It is recommended that assessment or information for assessment will be conducted or gathered over a period of time and cover the normal range of workplace situations and settings

This unit will be most appropriately assessed in the workplace and under the normal range of workplace conditions

Where for reasons of safety space or access to equipment and resources assessment takes place away from the workplace the assessment environment should represent workplace conditions as closely as possible

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment include access to

appropriate workplace where assessment can take place

relevant organisation policy protocols and procedures

equipment and resources normally used in the workplace

Method of assessment may include

Observation in the workplace

Written assignmentsprojects

Case study and scenario analysis

Questioning

Role play simulation

Related units

This unit is recommended but not required to be assessed in conjunction with knowledge and skills addressed in related units

CHCICSA Support client self management

CHCICS406A Support client self management

CHCISCA Support positive lifestyle

CHCISC407A Support positive lifestyle


Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Chronic disease conditions may include:

Asthma

Cancer

Cardio vascular diseases

Chronic obstructive pulmonary disease

Depression

Diabetes

Haemoglobin disorders

HIV/AIDS

Obesity

Osteoarthritis, rheumatoid arthritis

Physical disabilities

Stroke

Viral hepatitis (Hepatitis C and Hepatitis B)

Client variables may include:

Emotional status

Financial status

Fluctuation or recurrence of condition

Health status

Lifestyle needs and aspirations

Psychological status

Relationship status

Stigma

Appropriate referral may include:

Disability support workers

Education sector

Family member

Health and community professionals

Other services

Primary care health professional

Rehabilitation

Work role may include:

Aged care worker

Allied health worker

Disability worker

Division 2 nurse

HACC worker

Mental health worker

Rehabilitation professional

Strategies for worker self care may include:

Debriefing

Mentoring

Reflection

Self care